How to make a claim

You should contact the Claims Handlers as soon as you become aware of any circumstances likely to give rise to a claim.
For all claims please request an appropriate claim form by telephoning:

Claims Settlement Agencies Ltd
Tel: 0844 375 6158
Email: info@csal.co.uk
Website: www.csal.co.uk

Please quote the reference: VOY/A2T/2015

Any claims under section 14 - Financial failure should be advised as soon as reasonabily practicable and in any event within 14 days to:

IPP Claims Office
Tel: 0208 776 3752
Email: info@ipplondon.co.uk
Website: www.ipplondon.co.uk

Please do not send in any documentation until You have a completed Claim Form to go with it. The Claim Form lists the additional documentation necessary to support your claim.
All available receipts and any other requested documentation, must be submitted with your Claim Form.