In the unfortunate event you experience circumstances that could give rise to a travel insurance claim, you should contact the Able2Travel Travel Insurance Claims Handlers as soon as possible.

For all claims relating to sections A-M and O-P of your Able2Travel Travel Insurance policy wording:

The fastest and easiest way to make a claim is to make a claim at: www.submitaclaim.co.uk/a2t

The process should take approximately 10-15 minutes to complete (depending on the type of claim), but before continuing You should ensure You have Your Policy certificate, Trip dates, supporting documentation and details of the incident.

Alternatively you can obtain a claims form by contacting CSAL, by calling: 01702 746 549 or emailing: claims.travel@csal.co.uk

You can also contact them by post:

Claims Settlement Agencies,

308 - 314 London Road,

Hadleigh,

Benfleet,

Essex, SS7 2DD

For all claims relating to section N of your Able2Travel Travel Insurance policy wording:

Any occurrence, which may give rise to a claim, should be advised as soon as reasonably practicable to the following, by quoting your policy number, travel insurance policy name and reference: IPP SAFI V1-22.

Alternatively you can contact IPP Claims, by calling: +44 (0)345 266 1872 or emailing: Insolvency-claims@ipplondon.co.uk.

You can also contact them by post:

IPP Claims at Sedgwick

Oakleigh House, 14-15 Park Place,

Cardiff, CF10 3DQ

For all claims relating to section Q of your Able2Travel Travel Insurance policy wording:

You Must:

• Contact Davies Group, the claims handler, by visiting www.supercoverinsurance.com/my-supercover/make-a-claim. If you prefer you can report your claim via email at gadgetclaims@davies-group.com or alternatively call on 0203 794 9300 Monday to Friday 9am to 6pm as soon as possible but in any event within 28 days of any incident likely to give rise to a claim under this insurance;
• report the theft or loss of any mobile phone, within 24 hours of discovery to your Airtime Provider and blacklist your handset;
• report the theft or loss of any gadgets to the Police within 48 hours of discovery and obtain a crime reference number in support of a theft claim or a lost property reference in support of an accidental loss claim;
• provide us with details of the claim and any other contract, guarantee, warranty or insurance that may apply to the loss including but not limited to household insurance. Where appropriate a rateable proportion of the claim may be recovered direct from these Insurers.

If we replace your gadgets the damaged or lost item becomes ours. If it is returned or found you must notify us and send it to us if we ask you to.

If you need to contact us about anything else, please click here to go the ‘contact us’ page.